Terms & Conditions

Ordering

Whilst all efforts are made to ensure accuracy of description, specifications and pricing there may be occasions where errors arise. Should such a situation occur Cyningstan cannot accept your order. In the event of a mistake you will be contacted with a full explanation and a corrected offer. The information displayed is considered as an invitation to treat not as a confirmed offer for sale. The contract is confirmed upon supply of goods.

Exchange

If when you receive your product(s), you are not completely satisfied you may return the items to us, within seven days of exchange or refund. Returns will take approximately 5 working days for the process once the goods have arrived. Where applicable, items must be in original packaging, in all original boxes, packaging materials, manuals and all accessories and documents provided by the manufacturer.

We strongly recommend that you fully insure your package that you are returning. We suggest the use of a carrier that can provide you with a proof of delivery. Cyningstan will not be held responsible for items lost or damaged in transit.

All shipping back to Cyningstan is paid for by the customer. We are unable to refund you postal fees. Goods found to be tampered with by the customer will not be replaced but returned at the customers expense.

If you are returning items for exchange please be aware that a second charge may apply.

Incorrect/Damaged Goods

We try very hard to ensure that you receive your order in pristine condition. If you do not receive your products ordered. Please contract us. In the unlikely event that the product arrives damaged or faulty, please contact Cyningstan immediately, this will be given special priority and you can expect to receive the correct item within 72 hours. Any incorrect items received all delivery charges will be refunded back onto you credit/debit card.

Delivery service

We try to make the delivery process as simple as possible and are able to send your order either to your home or to your place of work.

Delivery times are calculated in working days Monday to Friday. If you order after 4 pm the next working day will be considered the first working day for delivery. In case of bank holidays and over the Christmas period, please allow an extra two working days.

We aim to post orders within 5 working days but sometimes due to high order volume certain in sales periods please allow 7 days before contacting us. We will attempt to email you if we become aware of an unexpected delay.

All small orders are sent out via royal mail 2nd class packets post service. Larger orders are sent by ParcelForce. International orders are sent by Airmail.

Privacy Notice

Cyningstan does not process payments, nor does it require you to register in order to buy goods. PayPal is used to process payments; please see their terms and conditions for more detail.

Conditions Of Use

Cyningstan and its affiliates provide their services to you subject to the following conditions. If you visit our shop at Cyningstan you accept these conditions. Please read them carefully, Cyningstan controls and operates this site from its offices within the UK. The laws of England and Wales govern claims relating to including the use of, this site and materials contained.

If you choose to access from another country you do so on your own initiave and are responsible for compliance with applicable local laws.

Copyrights

All content includes on the site such as text, graphics, logos, button icons, images, audio clips, digital downloads and software are all owned by Cyningstan and are protected by international copyright laws.

License and Site Access

Cyningstan grants you a limited license to access and make personal use of this site. This license doses not include any resales or commercial use of this site or its contents any collection and use of any products any collection and use of any product listings descriptions or prices any derivative use of this site or its contents, any downloading or copying of account information. For the benefit of another merchant or any use of data mining, robots or similar data gathering and extraction tools.

This site may not be reproduced, duplicated, copied, sold – resold or otherwise exploited for any commercial exploited without written consent of Cyningstan.

Product Descriptions

Cyningstan and its affiliates attempt to be as accurate as possible however we do not warrant that product descriptions or other content is accurate complete reliable, or error free.

From time to time there may be information on Cyningstan that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing and availability.

We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (Including after you have submitted your order). We apologies for any inconvenience this may cause you.

Prices

Prices and availability of items are subject to change without notice. The prices advertised on this site are for orders placed and include VAT.